Frequently Asked Questions

My bank was not listed in the VersaCheck software when I set up my personal/business account or; my bank’s logo was not listed in the VersaCheck software – what do I do?

Due to the overwhelming rate that banks are merging and changes names etc, we have opted to discontinue update efforts for the banks we have on file in the software. We have made this as an editable set of entries for the customer. To enter your bank’s information, follow these instructions:
In step 3 of 5 in the Edit Checkbook feature, simply type in your bank information, if you need their logo, go to their web site and make a copy of it and save it as a file to your desktop for easy retrieval.

Why won't data print on my 2 check stubs when I print check style 1000/1001/1002?

You have selected a check template that does not print this information. Please go to step 4 of 5 in the Edit Checkbook feature and preview the alternate styles for your check type and select one.

When I ‘Select Logo’ in step 5 of 5 in the ‘Edit Checkbook’ feature I place clip art from my source. It shows on the ‘Display Check’ but not on ‘Preview’ and will not print out, how do I correct this?

You have selected a check template that does not print this information. Please go to step 4 of 5 in the Edit Checkbook feature and preview the alternate styles for your check type and select one.

When I print my checks, no lines print under the payee and dollar amount.

You have selected a check template that does not print this information. Please go to step 4 of 5 in the Edit Checkbook feature feature and preview the alternate styles for your check type and select one.

My bank code line is not lining up correctly when I print my checks, how do I adjust it?

Please follow the instructions for the “Print Test Check - Steps 1, 2 & 3” section of the help files.

Where do I find the instructions for importing my accounting software data QuickBooks/Quicken/Peachtree etc?

This is a defined topic in our help files. To import Payee data: from the VersaCheck program, click on ‘Help’ then ‘Contents’ then select ‘Importing Payee Data.’ To import transactions: click on ‘Help’ then ‘Contents’ then ‘Transactions’ then select ‘Importing Checks’ and follow the instructions.

How do I enter my company name and contact information for my invoices?

From the main top tool bar, click on ‘Business’ then ‘Company Information’

How do I print checks directly from Quicken, Quickbooks or Money?

Start your accounting program and select VersaCheck Printer as the default printer. You can then print checks from the accounting program as you normally would. VersaCheck will automatically load in the background and handle the printing and then close:
  1. Financial software (QuickBooks, Quicken, MS Money) prints check data to virtual VersaCheck printer.
  2. VersaCheck printer intercepts and merges the check data with VersaCheck check template (that can be customized/designed as desired by using VersaCheck Check Designer).
  3. Then VersaCheck printer prints the merged check data to a physical printer on blank check paper.
For more specific details see VersaCheck IPDI.

How do I reprint a check?

Click on the transaction in the Account Transactions screen to highlight the transaction you wish to reprint and then click the Edit icon. Click on the 'Reprint' button then click 'OK' This will change the status of your check to "To Print" in your transaction register. Print the check again as you normally would.

Note: when reprinting a previously printed check, the only field available for editing is the 'Category.' If you printed the wrong amount or to the wrong payee etc, you will need to either 'Void' or 'Delete' this transaction and create a new correct one.

How do I enter a deposit?

Answer: From the Transactions screen, click on New and select Deposit from the Type drop down menu. For further instructions please refer to Help, Contents, Transactions, Entering and Editing Transactions.