1. What is the shelf life of an opened bottle of replacement VersaInk?
Unless being used, ink refill bottle containing VersaInk should always be
covered
(rubber cap should be kept on the nozzle). Properly capped VersaInk refill
bottle
is good for two years.
2. The printer still reads, “ink low” when the cartridge is refilled.
What should
I do?
Cartridges with metallic printhead may be cleaned with distilled water and a
soft
lint-free cloth. Otherwise remove the ink cartridge and reinsert in cartridge
housing
unit. (Also refer to “Resetting Ink Level”).
3. The printer won’t print even after following all the instructions.
What should
I do?
Clean cartridges with metallic printhead with distilled water and a soft
lint-free
cloth and /or clean the cartridge housing metal contacts. Then perform a
print/nozzle
cleaning according to the printer instruction manual.
4. The cartridge is refilled and sealed, but now it is leaking. What do I
do?
Cartridge may be overfilled or filling hole is not completely sealed. Re-seal
the
fill hole and place printhead on folded layers of paper towel to allow excess
ink
to be absorbed. Check after 1-3 minutes.
5. Will VersaInk damage my printer?
VersaInk is uniquely formulated with revolutionized Nano-Technology and would
not
damage your printer or print cartridge.
6. If my printer model number does not appear on your list of
compatibility,
can I still use the VersaInk Universal Refill System?
Unlisted printers may still use ink cartridges that are similar or the same
body type
as other printers. To determine if your cartridge is refillable with this
system,
compare cartridge number and/or body type with listed printers and cartridges.
7. Can I store my inkjet cartridge?
To store cartridges that contain print heads, dab the cartridge head with water
dampened
tissue until clean.