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Knowledge Base Article
Article#: 219
Error Message/ Question:
Install - Registration. How do I register my software. Register VersaCheck.
Symptom:
Registering your product. You receive and error message that your Serial Number is invalid.
Cause:
You must register your product to be eligible for the free support.
Resolution:
1. Open VersaCheck. If you are getting th invalid serial number error then you will simply select "Yes" and proceed to step 3.

IF YOU ARE USING WINDOWS VISTA, WINDOWS 7, WINDOWS 8 OR WINDOWS 10 YOU MUST RUN VERSACHECK "AS ADMINISTRATOR" OR THE REGISTRATION INFORMATION WILL NOT BE SAVED.
To run Versacheck "As Administrator": Find the Versacheck icon on your desktop, right click and select "Run As Administrator". Follow the rest of these instructions to enter your serial number.

2. Select Help - (your version of VersaCheck) Registration.

Image 1


3. Fill out the first general information screen. Click "Next".

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4. This screen will have some questions and the serial number field. If you had the "Invalid Serial Number" error, you will need to click in the serial number field. Delete anything in the field and type in your serial number. Click on "Next".

Image 3


5. Select Internet get immediate completion. If you do not have internet, select Mail-In and print out the registration form.

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6. Using the Internet option - select "Yes" - the registration will be sent immediately.

7. After the registration is sent you will receive one of two messages.

A. Registration was successfully received, select "OK".
B. Registration was not processed the software is already registered.

8. For message A, begin using the software. For message B, this message will appear if you have already registered the serial number. Click "OK" and begin using the software..
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Document Created On 3/28/2024 3:59:54 AM
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