Solutions at-a Glance
- Search by Error/Keyword
This page allows you to search our extensive online database by keyword or
specific error message. Results will allow you to quickly access step by step
instructions. The most frequently accessed articles will be shown on this page as
Frequently Asked Questions
This page contains the questions our technical service department gets asked most
often. Results are listed with descriptions and links to step by step instructions
on how to resolve the issue.
This page contains all of the available downloads. Please
check here for updated printer drivers and Trial versions of our software.
Contact Technical Support
This link allows you to submit a technical issue with software or hardware.
A trained technician will investigate the issue and respond with a solution via email.
Validation codes and serial numbers can be submitted for reset on this page as well.
This link allows you to access videos explaining the basic functionality of
the VersaCheck program. Instructions are presented in a step by step method of
Online Help Files
This link allows you to access help files, related to a specific version
of VersaCheck, in PDF format. These files are presented with a table of contents to
allow quick access to multiple sections.
Ink Refill Instructions
This link will allow you to access the main ink cartridge refill page. There
are quick links to mulitple pages and an interactive search tool to find your specific